Inital Inspection

First of all, landlords must contact their mortgage lender and ensure they have consent to let the property.

An agent will then visit the property and ensure that it is in a good state of repair and fit to be let out. We will advise of any work that needs to be done, and how much rent we expect the property to generate.

If the landlord is happy with our valuation, we will then help to put all of the paperwork needed in place: this will include things such as gas safety and energy performance certificates, as well as landlord licenses where applicable.


The property will then be advertised on Zoopla, Primelocation and other selected websites, as well as being listed on our social media accounts. When potential tenants begin to call in, we will arrange and conduct viewings.


When a viewer likes a property, we encourage them to come in to our office and fill in a basic application form. We take an admin fee at this point of £100 for the lead applicant, and £50 for every other applicant over the age of 18; for example, if a couple with a child over the age of 18 were to apply, their admin fee would be £200, but if a couple with a younger child applied, their admin fee would be £150. We then carry out credit checks, landlord references and employment references to ensure that they will be suitable tenants.

Moving In

Once the landlord has given final permission for the tenant to move in, we arrange a move in date suitable for both parties.

Landlords must then:

  • Decide what furniture and/or fittings to leave in the property –  it is not advisable to leave bedding, televisions, videos and personal items.
  • Ensure furnishings to be left in the property comply with fire regulations.
  • Carry out any necessary repairs and remove anything potentially dangerous.
  • Make sure the property is in a clean and tidy condition.


Tenants must then:

  • Make arrangements to leave their current home – this may entail giving notice, putting some items into storage etc.
  • Pay a deposit which is the equivalent of one month’s rent, as well as the first month’s rent in advance.
  • Sign a six month assured shorthold tenancy agreement.


After Move In

After move in, we are in touch with both landlords and tenants regularly, ensuring that rent is paid on time and that any maintenance issues are promptly dealt with.

We also carry out quarterly inspections to ensure that properties continue to meet the high standards we expect.

Moving Out

Should a tenant wish to move, they should give us one month’s written notice. When their notice period is coming to an end, we will inspect their property, and, provided that there is no damage, and that there are no rent arrears to settle, we will arrange for the Deposit Protection Scheme to return their deposit to them. We wil then re-advertise the property.